AlphaDesk Trust Center

Security, reliability, and implementation posture for serious advisory firms.

AlphaDesk is being built for RIAs that need more than a sharp front end. This page summarizes the operating posture, implementation reality, and diligence position we can support today.

Current trust posture

We aim to be direct about what is already production-ready, what is supported during pilots, and what is still maturing.

Production application and billing flow live Live subscriptions, password recovery, reporting, CRM, billing exports, and command workflows are already running.
Custodian integration requests are in progress Direct institutional access requests have been submitted to Schwab and Fidelity. Reconciliation foundations already exist inside the product.
Pilot-first rollout model We are intentionally onboarding through a controlled pilot program before wider scale marketing.
Platform posture

What a pilot firm can reasonably expect today.

The goal is not to overstate maturity. The goal is to show enough operating discipline that a firm can evaluate AlphaDesk with confidence.

Security and access

Controlled access and account recovery

AlphaDesk uses authenticated accounts, password reset flows, signed Stripe webhooks, and role-aware application gating across paid and demo workspaces.

  • +Environment-managed secrets. Production secrets are stored outside the repo and deployed through Render environment variables.
  • +Transactional email via Postmark. Welcome, password, and pilot-intake flows use production email infrastructure.
  • +Operational transparency. We are not representing a completed SOC 2 today. That work remains ahead of broad-scale rollout.
Reliability and operations

Production app hosted on managed infrastructure

The application and database run on managed services with monitored health endpoints, deploy workflows, backups, and explicit environment separation.

  • +Managed Postgres. Production data lives in a Render-managed Postgres database under your control.
  • +Health monitoring. The app exposes a live health endpoint used during deployment and operational checks.
  • +Migration-backed schema changes. New features ship through explicit database migrations instead of ad hoc production edits.
Data handling

Built around real advisory operations

AlphaDesk already manages client records, portfolios, agreements, billing workflows, reporting, and audit-oriented activity trails. Pilot firms should still review their own data governance requirements carefully.

  • +Demo and live separation. Shared sample data powers the demo workspace, while paid workspaces use database-backed firm data.
  • +Alternative assets and reporting support. The product already supports private holdings and reporting surfaces that reflect real advisory complexity.
  • +Migration-first mindset. We assume pilot firms are moving from incumbent systems, not starting from zero.
AI and workflow execution

Plain-language workflows with advisor oversight

AlphaDesk includes a command layer that lets advisors request research, reports, and workflow actions in plain language. Output should still be reviewed as part of a professional advisory process.

  • +AI accelerates work. It does not replace fiduciary judgment, supervisory review, or firm policy.
  • +Memo and reporting auditability. AlphaDesk already records workflow activity around key recommendation and reporting tasks.
  • +Institutional integrations are underway. Direct Schwab and Fidelity access is being pursued in parallel with product buildout.
Diligence note: AlphaDesk is best positioned today for pilot firms comfortable with a high-touch rollout, direct founder access, and a product that is already strong in research, reporting, CRM, billing, and workflow execution but still expanding its deepest institutional integrations.
Implementation posture

How we think about live firm onboarding.

We are deliberately optimizing for controlled success rather than rushed volume.

Pilot support

Higher-touch onboarding during the pilot window

Pilot firms get structured migration intake, rollout sequencing, weekly implementation cadence, and more direct product feedback loops than a general self-serve launch would provide.

Scope discipline

Phased replacement beats all-at-once chaos

We recommend replacing the highest-friction workflows first, usually research, reporting, CRM operations, billing, and reconciliation, then expanding deeper into planning and custodian integrations.

Support and response

Direct support channel for pilots

During the founding pilot period, questions and implementation issues can go directly to support@alphadesk-ai.com.

What is not claimed

We do not pretend the roadmap is already delivered

Formal SOC 2 completion, full direct custodian connectivity, and the deepest planning functionality remain active build priorities rather than completed public claims today.

Need a deeper diligence conversation?

If your firm wants to evaluate AlphaDesk seriously, the next best step is either a founding pilot application or a strategy walkthrough scoped around your current stack and migration priorities.